Returns & Exchanges
At Canton Collective, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel in its original packaging. Please ensure all tags remain attached to be eligible for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original shipping box or a similar mailer, ensuring all original designer tags and labels are included.
Attach Shipping Label
Download and print the prepaid return shipping label from our portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received, we will process your refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing